Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.klbtoys.com website.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then do not use this website.
If you wish to purchase any product made available through the Service, you may be asked to supply certain information relevant to your purchase including, without limitation, your name, address, telephone number and email address.
When you place an order on our website we will send you a confirmation of your order by email. Once your order has been accepted, we will contact you to arrange delivery.
Products are subject to availability. If there are any problems with your order or an item goes out of stock, we will notify you and you will not be charged for the item. You may be offered an alternative if available.
We take care to ensure the product descriptions, sizes and colours of items displayed on our website are accurately represented. However, we cannot guarantee this and therefore they should be used as a guide only.
We reserve the right to cancel orders where product details has been misrepresented.
Price and payment options
The prices shown on the website are inclusive of VAT at the prevailing rate.
We accept online payments with visa or mobile money from any network or cash on delivery. Our online payment checkout system will guide you through the payment process for you to be comfortable your payment are handled securely.
Returns & refunds
Items purchased can be returned if a defect is detected within 48 hours of delivery. Goods must be returned in the same condition as they were delivered. Returned goods will be examined by management within 24 hours of return. If a defect is found, a replacement will be given. If no stock is available a refund will be given.
Free delivery is available within 24 hours if the delivery address is within Accra or Tema.’No delivery on Sundays’
Once we receive your order, we will confirm the delivery date and time by telephone number you provided during the checkout process. We aim to delivery your order either the same day or the next working day.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material they will apply to all purchases from that time forward. What constitutes a material change will be determined at our sole discretion.